A little help before you choose
Delivery, fit, care and visiting our South Melbourne shop.
Choosing your piece
Where can I find sizing and materials?
Check the product description for materials, dimensions and care. For products with a Size selector, look for the size guide beside the options. If you need a particular measurement, ask us before ordering.
Is every piece made in Melbourne?
Our Cozy Wear is designed by Fine Selection and made in Melbourne by The Social Studio. Other pieces have their own origins and maker stories, including Turkish towels and robes. Check the individual product description.
Will handmade pieces look exactly the same?
Hand-applied prints, crochet and needlework can vary slightly. These details are part of the character of handmade work. Contact us if you would like a closer look at a particular piece.
Delivery and returns
How much is Australian delivery?
Shipping rates are calculated at checkout. See our shipping policy for details.
Where can I check returns and exchanges?
Please read our returns policy for the current conditions and process. Contact us with your order number if you need help.
Can I change an order?
Contact us as soon as possible with your order number and the change you need. We will check whether the order can still be updated.
Care and visiting us
How should I care for my towel or robe?
Follow the care label and the instructions on the individual product page, as fibres and finishes vary. If the instructions are missing or unclear, contact us before washing.
Do you offer alterations and mending?
Yes. Visit Fine Selection at South Melbourne Market to discuss fit, hemming or mending. Bring the garment so we can assess the work. See our alterations page for more information.
Where can I visit Fine Selection?
Find us at South Melbourne Market, 322–326 Coventry Street, South Melbourne VIC 3205. See our visit and alterations page for details, and check current opening hours before travelling.
Get in touch
Have questions about your order, or a general enquiry?